Privacy Policy

Last update February 09th, 2024

1. CONTRACT BETWEEN CUSTOMER AND VACATION WONDERS AGENCY

Using these web pages, the customer accepts the terms and conditions and the information on them. The customer acknowledges that he/she will not use the information obtained here for illegal or unlawful purposes or activities. If you disagree with the terms and conditions, you cannot use these web pages.

2. USE OF INFORMATION AND PRIVACY PROTECTION

VACATION WONDERS AGENCY respects and safeguards your privacy. We will use the information necessary to carry out the booking and the information related to your travel during the business process. The information that will be used is that provided by you of your own free will. We pledge that we will not sell, announce or disclose this information to third parties. The collected demographic data will be disclosed to our media partners, professionals, and advertisers and is not related to any personally identifiable details. To provide exceptional services, we may cooperate with a third party. A third party will have access to names and other contact details necessary to provide the requested services only when the customer registers for these services. A third party is not allowed to use personal information except to provide the requested services. The data will be used in compliance with the privacy policy that was valid when that information was collected. If you notice that VACATION WONDERS AGENCY has not complied with these principles or if you have any other objection about our business process, you may inform us at [email protected]. We shall make a maximum, economically acceptable effort to investigate and rectify the irregularities promptly.

3. BOOKING ENQUIRY

During the booking process, the user of our web pages is asked to complete a booking inquiry containing some contact details (names, telephone number and home address, date of birth, and e-mail address). These details are used solely to contact the customer. They will be used by and accessible to partners only, i.e., contractors, like hotels and agents, to deliver documents and carry out the services. Information relating to payment is under special protection and will only be accessible to banks or credit card companies to authorize the payment.

4. LOG DATABASES

We use IP addresses to analyze trends, process webpages, track customer flow, and collect broader demographic data. IP addresses are not related to any personally identifiable information whatsoever.

5. LINKS

These web pages contain links to other websites. You should be aware that VACATION WONDERS AGENCY cannot be held responsible for those websites’ privacy policies. Please read the privacy statements of each website that collects personal information. This Privacy Statement applies solely to information collected on these web pages.

6. NEWSLETTER

By providing us with your contact details, such as name and e-mail address, you make it possible for us to send you newsletters. However, you will always be in a position to remove yourself from the mailing list.

7. SECURITY

These web pages are taking all necessary measures to protect customers’ personal information. Entering confidential information via these web pages is protected both online and offline. If confidential customer information (such as personal information) is required on our registration form, it is encrypted and protected by the SSL protocol. Besides using SSL encryption to protect customer information on the Internet, we make every effort to protect the same information offline. Access to all customer information, not just the aforementioned confidential information, is limited. Personal information is accessible only to employees who need it to provide the requested service.

8. AMENDMENTS /UP-DATES TO PERSONAL DETAILS

If a customer’s details (like the postcode) have changed or if he/she does not wish to use our services any longer, we make it possible for the customer to amend, update or remove his/her details that are in our possession.

9. INFORMATION ABOUT CHANGES

Suppose we decide to change our privacy policy. In that case, the information will be published on our home page so that the customers may always be informed about the information we collect, how we use it, and under what conditions, if there are any, we disclose it. Suppose we should decide to use personal information differently from that stated when the information was collected. In that case, we shall notify the customers via e-mail. The customers will be able to approve or not use that information in a new manner. The data will be used by the privacy policy valid at the time the information was collected.

10. LIMITATION TO PERSONAL, NON-COMMERCIAL USE

These web pages are intended for customer personal, non-commercial use. Users are not allowed to exchange, copy, disseminate, display, release, or in any other manner whatsoever transfer or sell any information, service, or product displayed on these pages without written consent.

11. COOKIES

We use cookie technology to help visitors and customers move faster around our site. When you log in to our website or take advantage of several key features, we may pass cookies to your computer. A cookie is a string of information sent by a website and stored on your hard drive or temporarily in your computer’s memory.

12. PRICES

All of the prices are quoted in US American Dollars and do not include VAT.

13. CONTACT INFORMATION

Questions regarding this Policy should be submitted to VACATION WONDERS AGENCY by email to: [email protected]